Shipping Policy
When can I expect to receive my shipment?
All orders are shipped from our warehouse within 5 business days after the order has been placed.
Once dispatched, your shipment will usually arrive within 10–20 business days, depending on carrier availability and the delivery location.
We apologise for any possible delays that may occur due to customs clearance, customs inspection, or transport delays caused by the carrier.
How can I track my order?
A tracking number will be provided in your shipping confirmation email.
You can use this number to track your order at:
What are your shipping rates?
We offer a fixed shipping rate of $2.99 USD to all destinations worldwide.
Which countries do you ship to?
We currently ship worldwide.
However, if your country or region is not supported by our logistics partners, we will inform you as soon as possible and make the necessary adjustments to your order.
For more information about our delivery destinations, please contact us at:
How can I change my shipping address?
Shipping address changes are only allowed on the same day the order is placed, on or before 11:00 PM PDT, GMT-7.
To request an address change, please contact us at:
Can I deliver to another address other than my card billing address?
Yes, this is possible.
How is my order shipped?
Orders are shipped on regular business days, excluding holidays.